netTrekker supports all users with a robust, in-product help section and FAQs. At the top of any netTrekker page, click the video icon to find tutorials or the question mark for support related to access, subscriptions, features and tools.
Interactive Orientation Guide
The interactive guide below will provide you with a brief orientation on using netTrekker’s digital content and tools. Clicking on the yellow circles will display the name and description of each feature. Download our similar Quick Start Guide, available in English or Spanish.
For product support during business hours, contact customer support at 1.855.KNOVATE. You may also request after hours support by submitting a request.